National Emergency Number Association, 1977+
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Brief Description:

The records in this collection document the growth and development of the National Emergency Number Association (NENA).  The first series contains records from the annual Executive Board Meetings which consist of minutes, financial reports, the annual report card to the nation, membership and committee reports, and information related to public education, current initiatives, and international expansion.  The first series also contains annual chapter president’s reports that include membership summaries broken down by a month to month basis.  The second series contains additional financial information.

Series three consists of published reports on NENA activities and studies.  This includes an extensive 1999 international expansion study, Strategic Wireless Action Team (SWAT) reports, and the September 11, 2001 Report Card to the Nation (RCN) among others.

Series four contains contracts and agreements between NENA and their partner organizations, as well as the Public Safety Access Point (PSAP) registry.  Series five has membership records including membership directories, membership surveys and committee records.  Series six includes documents from annual conferences; primarily conference abstracts, Technical Development Conference (TDC/ODC), Next Generation 9-11 meetings, and the Critical Issues Forum.

In the final series, series seven, are publications and media.  NENA’s News and the Emergency Number Professional magazine makes up the majority of this series.  These quarterly magazines cover many of the issues facing 9-1-1, from logistics of equipment to dispatcher training.  It also contains news reprints, a NENA Historical Record, the Connections newsletter, and VHS and audio cassette tapes.

Held at:
Northern Illinois University
Founders Memorial Library
Northern Illinois University
DeKalb, IL 60115
Phone: 815-753-1779
Email: rhcua [at]
Record Series Number: RHC/RC/308
Volume: 8.25 Linear Feet
Acquired: 04/20/2011. Additional records in paper and electronic formats were added at later dates.
Arrangement: This collection is organized into seven series:  Board and President’s Records; Financial Records; Reports, Studies, Analyses; Contracts, Partnerships and Agreements; Membership, Staff, and Committees; Conferences; Publications and Media.
Access Restrictions: There are no restrictions on access to the collection.
Subject Index
National Emergency Number Association
NENA (Association)
Public safety
Rights/Use Restrictions: Property rights in the collection are held by the Regional History Center; literary rights are dedicated to the public.
Technical Access Notes: Electronic records may be accessed on the computer in the Center’s reading room.
Acquisition Notes: Brian Fontes, CEO of the National Emergency Number Association